Rlog Global Pvt. Ltd. (“Rlog Global”, “we”, “us”, “our”) respects your privacy and is committed to protecting the personal information of users who visit and interact with our website https://rlogglobal.com. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you use our website or avail our services.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. About Us
Company Name: Rlog Global Pvt. Ltd.
Location: Mulund, Mumbai, Maharashtra, India
Email: manager@rlogglobal.com
Rlog Global Pvt. Ltd. is engaged in providing logistics, freight forwarding, and related services to clients across India and internationally.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide, including but not limited to:
- Full Name
- Email Address
- Phone / Mobile Number
- Company Name
- Business Address
- Enquiry or communication details
- Shipping or logistics-related information shared for service purposes
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and device information
- Pages visited and time spent on the website
- Date and time of access
- Cookies and usage data
3. How We Collect Information
We collect information when you:
- Fill out enquiry or contact forms on our website
- Communicate with us via email or phone
- Use our website or digital platforms
- Engage with us for logistics or freight services
4. Purpose of Data Processing
We use your information for the following purposes:
- Responding to enquiries and service requests
- Providing logistics and freight forwarding services
- Managing client and business relationships
- Improving website performance and user experience
- Internal records, reporting, and analytics
- Marketing and business communication (where permitted)
- Compliance with legal and regulatory obligations
5. Legal Basis for Processing
We process personal data based on:
- Your consent
- Performance of a contract or requested service
- Compliance with applicable laws and regulations
- Legitimate business interests
6. Sharing & Disclosure of Information
We do not sell or rent personal data. However, we may share information with:
- Authorized employees and internal teams
- Business partners, agents, and service providers
- IT service providers, hosting partners, and analytics tools
- Government authorities, customs, or regulators when required by law
All such parties are required to maintain confidentiality and appropriate data security measures.
7. International Data Transfers
As a global logistics company, Rlog Global Pvt. Ltd. may transfer personal data to parties located outside India for the purpose of executing logistics and freight services. In such cases, reasonable safeguards are implemented to ensure data protection in accordance with applicable laws.
8. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyze website traffic, and improve services. You may control or disable cookies through your browser settings; however, some features of the website may not function properly.
9. Data Security
We implement reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. While we strive to protect your information, no method of transmission over the internet is completely secure.
10. Data Retention
Personal data is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required under applicable laws, including customs, taxation, and regulatory requirements.
11. Your Rights
In accordance with applicable data protection laws, including the Digital Personal Data Protection Act, 2023, you may have the right to:
- Access your personal data
- Request correction of inaccurate or incomplete data
- Request deletion of personal data (subject to legal obligations)
- Withdraw consent for data processing
Requests can be made by contacting us using the details below.
12. Third-Party Links
Our website may contain links to third-party websites. Rlog Global Pvt. Ltd. is not responsible for the privacy practices or content of such external websites.
13. Children’s Privacy
Our website and services are intended for business users and adults. We do not knowingly collect personal data from individuals under the age of 18.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.
15. Governing Law & Jurisdiction
This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.
16. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:
Rlog Global Pvt. Ltd.
📍 Mulund, Mumbai, Maharashtra, India
📧 manager@rlogglobal.com